Protel MPE (Multi Property Edition) - Overview
As a central property management system, protel MPE can transform even a global hotel chain into a single unit. All connected hotels access the same guest information from a central database. Data and functions are available in real time at every property. And you can reap the enormous benefits of having clean data stocks and lean business processes.
The protel Multi Property Edition offers reservation, marketing and reporting in one package so you can monitor and control all your activities, revenues and reports across your entire organization. If you have difficulties in exporting extended or unlimited data to the hotel central database or another hotel due to slow internet connectivity, we also have a solution for you. Just let us know what your requirements are.
Every hotel can access not only its own centrally stored data, but also data from other hotels, provided cross-property reservation is desired. Availabilities are determined in real time for all the hotels, while reservations are immediately posted to the central system. All the Front Office, Banquet and Sales & Marketing functionalities are available both centrally and from each hotel in the network.
Central internet reservation
The direct connection to online reservation systems (GDS and IDS) such as to Booking.com and Expedia as well as the booking function directly on the website of each hotel (WBE) ensures maximum exposure and covers the whole world of online distribution for the entire hotel chain. protel MPE manages rates and availability incl. allocations centrally and transfers these to all connected online booking channels. This allows your guests to make online reservations across the entire chain. Individual infrastructure for each hotel is thus not required.
Every guest, company and travel agency is listed only once in your entire hotel chain’s or group’s database. If you wish, you can even give all your hotels online access to all the information stored for a particular hotel. With total visibility into revenues, guest stays and reservations, your sales department can centrally plan and manage all its sales activities. You’ll have everything you need to implement central customer relationship management.
With protel MPE, any hotel in your chain can generate multi-property reports from the central database. These are essentially real-time reports, since there’s only one database and all the work is done online. Fine-grained access controls determine which properties can see which data. The Microsoft SQL database provides the best guarantee that external analytical tools will get the most out of your data. Built-in business intelligence functions thus allow you to translate information into informed action.