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Protel SPE (Single Property Edition) - Features

Protel SPE Room Plan

 

Setting a standard isn’t easy. But we succeeded with the multifunctional room plan.In a flash,

you can reserve rooms for individual travellers or entire groups, change bookings or move

guests to different rooms. And protel SQL will automatically update all the details, including

room status, billing and availability.

 

WATCH video tutorial: Protel SPE Room plan

 

Protel SPE Room Type Plan

 

With the active room type plan, you can closely track your occupancy situation, including available rooms, overbookings, allocations, options, waiting lists, percentage occupancy, et cetera. Simply drag and click to reserve your guests’ preferred room types. Even reserving groups across different types and time periods will become child’s play.

 

WATCH video tutorial: know how to make reservations with Protel SPE Room Type Plan

 

Protel SPE Guest Profile

 

Each guest is unique, and the customizable guest profile is the perfect place to

record what makes them unique. In addition to their address, reservation and

revenue details, you can also keep track of guests’ personal preferences and

requests. With each visit, you can get to know your guests better and have an

ideal foundation for effective marketing.

 

Protel SPE Navigator

 

Only one mouse click away: all the information and data entry features you

need in your front office. The Navigator is protel’s main switchboard. From it,

you have direct access to all the data associated with a particular guest. You

can pull it up at any time ? just right-click the guest’s name in any list, in the

room plan or in one of many dialogs.As a result, you get instant access to your

guest’s personal data, reservation details, billing details and all the notes

recording your guest’s special requests.

 

WATCH video tutorial: protel SPE Navigator and protel SPE More dialog

 

Protel SPE Sales Enquiry

 

When customers try to book a hotel room, they expect fast, attentive service. With the sales enquiry, your staff can help your guests professionally and offer optimum rates. Press one key anywhere in the system, and you can activate the wizard for full-featured support with the reservation process.

 

Protel SPE Rate Management

 

Room rates and availabilities are key criteria for your hotel’s business success – and the most important information for guests who wish to make a reservation over the internet or the phone. Use the rate management tool to specify a particular pricing strategy for your staff and guests – for individual days, weeks or even an entire year. It identifies your hotel’s current and expected occupancy, broken down by room category or individual room. This is the surest way to optimize your pricing.Dynamic rate management is a great way to automatically optimize your average room rate. That’s why protel Rate Management enables you to set up strategies for each rate code and day.In protel, you can assign rate codes at a fine degree of granularity – down to the individual day and room, if desired. protel will then automatically activate and deactivate rates depending on the strategy.One application where rate management is absolutely essential is an internet booking engine that books rooms in real time. protel Rate Management sets the rate directly for whichever rooms the guests book online. And the internet rates rise and fall with demand as occupancy levels change.In addition to rate availability, protel Rate Management also administers specified corporate rates at various levels. Likewise, rate availability restrictions can be overridden by properly authorized users.

 

Protel SPE Reporting

 

Protel SQL Front Office’s integrated reporting function provides for more insights into your business. Not only does it track key performance indicators on reservations, revenues, occupancy and average rates, but it also supports complex analytics such as period-specific analyses of market segments. Effortlessly import your data into Microsoft Excel for further manipulation as needed. Do you need to check up on your business while on the road? No problem! With nothing more than a web browser and an internet connection, you can retrieve your hotel’s data – any time, any place. The Microsoft SQL database provides the best guarantee that you can get the most out of your data with external analytical tools. Built-in business intelligence functions allow you to translate actionable information into informed action.

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