The group has a team of qualified consultants, software developer and skilled engineers that built an experience over the past 30 years in the IT, Financial and hospitality industries. We are passionate about creating perfect solutions for our customers and succeeded in having a noticeable record among Canada, North America and Middle East region with major customers.
We are a premier Analytics and Knowledge Management company. We help customers to better understand their market, competitors, operations and customers through predictive analytics, data integration and data quality. Our solutions have helped our customers Increase Sales, Reduce Costs, Meet Regulatory Compliance, Gain Market Share, and focus on Customer Retention and Cross -selling and Up-selling.
We are innovative practitioners of technology management, design and architecture. With a HQ based in the city of Toronto and representative offices In North America and Middle East we are known for our competence, and professional expertise. Our team has delivered enterprise IT solutions for major organizations for over 3 decades.
We have used our experience and knowledge from previous projects to create out-of-the-box Solutions for common business needs. By pre-packaging the solutions; we have made the investment in research, and absorbed the cost of trial and errors, so you dont have to. This pre-packaging of common business needs provides the economy of scale necessary to save our clients time and money with the peace of mind that comes from Assuring the Quality before making a big commitment.
Products
As part of focusing on certain specializations that differentiate Interact than other companies we have considered carefully the needs of each market and concentrated on having the right team with the right skills serving specifically a specific industry, accordingly we have segregated the regions into two main ones:
North America and Canada focusing on serving Financial and Insurance industry out of our head office in Toronto - Canada and other representative offices in the United States, Where we offer solutions in the area of KYC - Know Your Customer, AML - Anti Money Laundering and Fraud Detection. The one common component of these solutions is a need for each organization to have a single source of client information without any duplications or data anomalies. We have taken years of knowledge and experience in this area to package a solution that automates the process of customer data cleansing, address standardization and identification of customer matches across different data sources. And, the most exciting aspect of this solution is that it can be implemented in 30-days providing immediate business benefits, guaranteed!
Europe, Middle East and Africa focusing on serving the hospitality industry out of our regional head office in Jordan, where an expansion has taken a place to the Middles two years ago offering the finest hotels in the world a full line of IT products that built specifically for the hotels operations meeting their needs, starting from the PMS (Property Management System) and back office applications, ending up with the in room technology and entertainment. Whatever the size of our hotel partner, we work with them as consultants to identify the best customized options for their needs. Then we deliver efficient, cost effective solutions to help them transform their business performance and have a better guest experience using the worlds leaders products built for these hotels and deployed at the finest hotels in the world.
By understanding the nature of the hospitality industries and in order to help our customers focusing on running their business without being worried about the IT services they offer to their guests, Interact has carefully built up a partnership with the world technology leaders for the hospitality industry to ensure providing the best cost effective solutions that meet the requirements of most of the international management companies and the local hotels by providing Property Management System (PMS), back office applications, Point of Sale system (POS), Call Accounting and High Speed Internet Access for the guests rooms (HSIA), using HP procurve switches and Microsoft technology supporting the infrastructure of the solutions provided, we also help our customers showing them how to upgrade their system to take full advantage of the very latest cutting edge technologies.
With the technologies were bringing to our partners we are further enhancing Interact's position in offering the world's preeminent suite of products for the hotels' operations and in room technology in the hospitality industry.
ERP for back office applications for hotels
(Finance, HR, Operations and Fixed assets)
One of the obstacles the hotels are facing is to have a full compatible applications from one source for their back office to serve all their purposes, and in order to solve this, Interact has built with the latest technology available a full cost effective ERP (Enterprise Resource Planning) system that contains all the modules the hotels may need in term of Finance, HR, Operations and fixed assets, considering that all these modules are fully integrated together, with the PMS and meeting the needs of the international hotels management companies.
Property Management System (PMS)
As part of the line of products we provide to our hotels partners and going in line with their needs, Interact is partnering with Protel one of the leading companies in the world that provides a very cost effective PMS that supports all their needs and meets all the requirements of the major hotels management companies.
Point of Sale System (POS)
POS Systems is a complete Software/Hardware solution for Hotel management & point of sale. It is a complete technology solution for over 20 years having 10,000 restaurants, hotels & clubs. They are simply the easiest to learn & use. The POS System used answers all the needs of the front of house, kitchen & back office. A tailored system is offered for every type of restaurant having a single location to a chain of dozens or hundreds of stores.
High Speed Internet Access System
A Broadband System is High-Speed Internet Access system which provides instant Internet access designed expressly for hotels. With plug and play solution, Solution IP eliminates any need to change laptop settings. The system also provides wireless solutions to the public areas, conference rooms and business centers ensuring integrated HSIA connectivity.
The product is widely used by the main international management hotel companies in the world.
Customer Hub
Customer Data Hub can help you implement a complete CDI strategy quickly and cost effectively. According to industry market research firm Gartner Inc., which coined the term, CDI can best be described as the combination of the technology, processes and services needed to create and maintain an accurate, timely and complete view of the customer across multiple channels, business lines and, potentially, enterprises where there are multiple sources of customer data in multiple application systems and databases. Additionally, CDI solutions enable the recognition of a customer at any touch point and are typically based on a Service-Oriented Architecture (SOA).
E-mail : info_interact-group.net
Our Offices:
Head Office
26th Floor, BCE Place
161 Bay Street
Toronto M5J 2S1
Canada
Miami
201South Biscayne Blvd
28th Floor
Florida 33131
United States
Vancouver
701 West Georgia Street
Suite 1500
Vancouver V7Y 1C6
New York
1230 Avenue of the Americas
Rockefeller Center
7th Floor
New York 10020
Chicago
The Mercantile Exchange
30 South Wacker Drive
22nd Floor
Chicago, Illinois 60606
California
228 Hamilton Avenue
3rd Floor
Palo Alto, California 94301
Amman
Almadinah Street,
Opposite of Ibn AlHaitham
Hospital, 2nd Floor
Amman 11120
Jordan
